We offer a 7-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, and in their original packaging.

Orders typically ship within 24 hours and arrive in 1–4 business days, depending on your location. Express options are available at checkout.

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Not at this time. Avilo currently ships within South Africa only, ensuring fast, reliable delivery and local support.

Proudly so. Avilo is built for local terrain, local taste, and global quality.

Yes! We provide free shipping on all orders over R1500. For orders below R1500, standard shipping rates apply.

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.

Yes. All Avilo products come with a 6-month warranty against manufacturing defects. If you experience any issues, just reach out to our support team—we’ll make it right, fast.